Before the desk opens

Redaction agreement

PROTOTYPE MODE — USE ONLY FAKE OR PROPERLY REDACTED INFORMATION. DO NOT ENTER REAL CUSTOMER RECORDS WITHOUT WRITTEN EMPLOYER APPROVAL.

This desk works files today and learns Mari's way. She is the professional. I am the one being trained. I still cannot take real customer records without written employer approval.

Suggested labels: CUSTOMER A, PROPERTY A, POLICY 001, AGENT A, REPRESENTATIVE A, CASE 001.